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LUCY MANUAL Applies to LUCY versions above 2.2.

virus_alert

We have identified an issue with the “Download Files” from our site and the SonicWall Gateway AV application. The SonicWall application reports our solution as being a Trojan and will either completely block the download or cause it to fail partway through the process. This is due to a False Positive detection from SonicWall. We would like to stress that no other security appliances or software are reporting this. This has been exclusive to SonicWall. To work around this issue, until SonicWall releases an update to fix this, please download your software from a location that is still protected but not behind the SonicWall application.

virus_alert.txt · Last modified: 2015/11/25 13:06 by lucy