Results from the Customer Survey 2017

Key findings: 84% of the participants recommend LUCY Security and two-thirds of the respondents are willing to call themselves publicly as a reference customer! And more than 70% of the participants are interested in a user group.

For us, it is also interesting that almost half of the submitted suggestions for improvement are already available as LUCY features.

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In Feb / Mar 2017, clients of LUCY Security were asked to conduct a customer survey. The return rate was relatively high at 28.4%. The survey was conducted by the company itself on the basis of a short email questionnaire.

LUCY Security was not founded until 2015. The fact that such a young and still small cyber security product manufacturer gets so good grades after such a short time is evidence of the quality of the product and suggests that Swissness is also a not to be underestimated competitive factor.

Furthermore, the results are amazing, because the IT security industry is known for its secrecy. The high popularity rates for a public user group suggest a rethinking in the market that cyber crime can only be fight and confined together. Secrecy is detrimental to the security of the company on the Internet!